ERIC Digest 150 - August 2001
Educational Indicators
By Larry Lashway
"The great tragedy of science: the slaying of a beautiful theory by an ugly fact." That wry
observation by the great British scientist T. H. Huxley applies equally well to
educational practice. Like all professionals, educators use informal theories
and assumptions to guide their actions, yet often fail to evaluate these
beliefs (Donald Schon 1987).
The hectic pace of school life makes it difficult for teachers
and administrators to step back and objectively assess the validity of their
operating assumptions. In addition, educators tend to judge success anecdotally
rather than through formal assessment. A small sign of progress from a
recalcitrant student may outweigh months of low performance. Although these
victories may be highly satisfying in human terms, today's accountability
environment demands that educators collect and analyze objective data before
making decisions.
Schools collect a large amount of data, but much of it is simply
filed and forgotten (Theodore Creighton 2001). In recent years, policymakers and school officials have begun to
recognize that these numbers can be turned into "performance indicators" that
not only satisfy the demands of accountability but serve as a tool for school
improvement.
This Digest examines the nature and purpose of
educational-indicator systems, and it discusses the design of report cards by
which schools can inform the public of their performance.
What Are Educational Indicators?
An indicator is any statistic that casts light on the conditions
and performance of schools. The recent push for accountability has emphasized
test scores, but Linda Darling-Hammond and Carol Ascher (1991) have suggested
that a comprehensive indicator system should provide a wide range of
information.
Some indicators, such as teacher turnover or student mobility,
can signal problems that need attention. Some indicators can provide
information geared to current policy issues; for example, data on course-taking
will help policymakers who want students to take more academic courses.
Other indicators focus on context, such as student demographics,
teacher workload, financial resources, and teacher qualifications. Such
information can help schools interpret the sometimes ambiguous statistics that
come from test scores and other outcome measures. Although contextual factors
do not provide the bottom-line measure of success that policymakers seek, they
do have an impact on student learning and can help explain a school's
performance.
Currently, forty-five states require schools or districts to
issue "school report cards" that include a wide range of information.
Twenty-seven states also provide comparative ratings of schools (Ulrich Boser
2001). Alaska, for example, plans a four-grade ranking: "distinguished,"
"successful," "deficient," and "in crisis."
Given the wide range of data available, policymakers and school
leaders should choose their key indicators by asking three questions: Why is
this information important? How much effort is required to track the data? How
will we use this information when we get it? (Larry Lashway 2001).
How Do Indicators Support School Improvement?
Indicators play a central role in today's accountability systems
by focusing attention on results, especially the school's performance on
standards-driven assessments. Policymakers believe that publicity has a
motivational effect:
Ratings raise awareness, provide focus and
energize schools and communities to work to improve student achievement. At
their best, ratings can provide momentum, measure schools' progress and show
parents, the public and policymakers that schools can improve. (Southern
Regional Education Board 2000)
This attention-getting feature is even stronger when indicators
are the trigger for incentives, giving practitioners personal as well as
professional reasons to focus on the target.
However, attention does not always lead to positive action.
Educators may attempt to explain away poor results rather than act on them,
while parents and community members often report that they are uncertain how to
lobby for improvement. Teachers in high-need schools, struggling to educate
large numbers of underprepared students with limited resources, may simply be
demoralized by repeated public embarrassment (Lashway).
The more lasting value of indicators is their role in the school-
improvement process. Used thoughtfully and systematically, they allow schools
to take charge of their own assessment by identifying strengths and weaknesses
and pinpointing which improvement strategies are working (Karen Levesque and
colleagues, 1998). Ideally, a school's
indicator system will not be merely a grudging reaction to state mandates but
will reflect a school's commitment to "an ethic of continuous improvement"
(Annenberg Institute for School Reform). Used this way, indicators are merely
an extension of what thoughtful professionals always try to do.
How Are Indicators Misused?
Although indicators hold out the promise of improved decision-making,
they can easily lead schools astray. One danger is to collect data
indiscriminately. This not only costs effort and money, it swamps
decision-makers in a sea of numbers that make it difficult to distinguish the
significant from the trivial (Lashway).
Second, raw numbers never speak for themselves, but require
careful interpretation (Darling-Hammond and Ascher). For example, a rise in
fourth-grade scores may be due to improved instruction, or it may be due to
differences in capability between last year's group and this year's group.
Third, an overreliance on data may have unintended but perverse
efects, particularly when those data are high-stakes test scores. Faced with
the need to get the numbers up, educators may be tempted to replace curricular
content with test-prep activities; may exclude special-education students from
testing; or may even cheat. Recently, some school leaders have reported
difficulty staffing fourth-grade classrooms because teachers don't want the
pressure of the testing often done at this level (Abby Goodnough 2001).
Darling-Hammond and Ascher note that indicators by themselves do
not constitute an accountability system; they merely provide information for
the system. No matter how sophisticated the data collected, they will never
substitute for informed human judgment.
How Is Educational Performance Reported to the Public?
In many cases, states mandate the content and form of "school
report cards," often aiming at a scorecard method that permits
comparisons. Some districts have chosen
to go beyond these state-mandated scorecards by creating and publicizing their
own local report cards, which they believe portray their work with more
accuracy.
Designing effective report cards poses a considerable challenge
that goes beyond transcribing and sharing data. What parents and taxpayers want
from report cards does not always match what policymakers have in mind.
According to some surveys, the information most desired by parents and other
citizens is data on school safety and teacher qualifications, followed by
average class size, graduation rates, and dropout rates. Student-performance
data are considered important, but not the highest priority (Richard Brown
1999).
Report cards need a clear sense of purpose. Why have these
indicators been chosen? How do they relate to the school's goals? Providing a
context for the data is vital; the numbers alone have little meaning for the
public. Instead, they should be woven into a narrative that explains what the
school is trying to accomplish, what progress has been made, and what steps
will be taken next (Lashway).
Presentation and dissemination of the report are another key.
Length, format, readability, and appearance will determine readership. Beyond
relying on the usual dissemination through local papers and district
newsletters, schools can get further mileage from the report by using it as the
basis for "accountability dialogues" with stakeholders (Kate Jamentz 1998).
How Do Schools Become Data Driven?
Tracking and reporting selected indicators will satisfy the
minimum demands of accountability, but significant improvement will come only
when the data are used systematically and intelligently. For example, a Philadelphia
middle school—serving students with high poverty, low academic performance, and
frequent behavior problems—created a behavior database that eventually revealed
many students were coming to school simply not knowing how to behave properly.
After increasing supervision, the school was able to reduce inappropriate
behavior by 95 percent (Lorraine Keeney 1998).
The Annenberg Institute for School Reform has outlined a six-part
"inquiry cycle" that puts indicators to work. The first step is to identify the
desired outcomes, which in turn generates questions about how well students are
accomplishing those objectives (step two). Step three consists of selecting and
organizing data that will help answer the school's questions. The fourth step
is to interpret the collected data, followed by appropriate actions (step
five). Finally, assessment of those actions marks the beginning of the next
inquiry cycle (Keeney).
Similar processes are recommended by Levesque and colleagues as
well as Penny Noyce and colleagues (2000). Underlying all three strategies is a
willingness to face the fact that reality (as revealed in the data) falls short
of the ideal (as embodied in the mission and goals). Only by confronting that
reality can schools move toward their ideal.
Resources
Annenberg Institute for School Reform. "A Framework for Accountability." No Date.
http://www.aisr.brown.edu/accountability/framework/pgone.html
Brown, Richard. "Creating School Accountability Reports." School Administrator
56, 10 (November 1999): 12-14, 16-17. EJ 597 033.
Boser, Ulrich. "Pressure Without Support." Quality Counts 2001: A Better Balance:
Standards, Tests, and the Tools To Succeed. Education Week (January
10, 2001).
Creighton, Theodore B. "Data Analysis in Administrators' Hands: An Oxymoron?" School Administrator
58, 4 (April 2001): 6-11.
Darling-Hammond, Linda, and Carol Ascher. Creating Accountability in Big City School Systems.
Urban Diversity Series # 102. New York: ERIC Clearinghouse on Urban Education,
1991. 48 pages. ED 334 339.
Goodnough, Abby. "Strain of Fourth-Grade Tests Drives Off Veteran Teachers." New York
Times, June 14, 2001.
Jamentz, Kate. "Authentic Accountability." Thrust for Educational Leadership
(January 1998).
Keeney, Lorraine. Using Data for School Improvement. Providence, Rhode Island:
Annenberg Institute for School Reform, 1998.
Lashway, Larry. The New Standards and Accountability: Will Rewards and Sanctions
Motivate America's Schools to Peak Performance? Eugene, Oregon: ERIC
Clearinghouse on Educational Management, University of Oregon, 2001.
Levesque, Karen; Denise Bradby; Kristi Rossi; and Peter Teitelbaum. At Your
Fingertips: Using Everyday Data To Improve Schools. Berkeley, California:
MPR Associates, 1998. 297 pages. ED 419 571.
Noyce, Penny; David Perda; and Rob Traver. "Creating Data-Driven Schools." Educational
Leadership 57, 5 (February 2000):
52-56. EJ 609 608.
Schon, Donald. Educating the Reflective Practitioner. San Francisco:
Jossey-Bass, 1987. 365 pages. ED 295 518.
Southern Regional Education Board. Getting Results with Accountability: Rating Schools, Assisting
Schools, Improving Schools. A Fresh Look at School Accountability.
Atlanta: Southern Regional Education Board, 2000.
This publication was prepared with funding from the Office of Educational Research and Improvement, U.S. Department of Education, under contract No. ED-99-C0-0011. The ideas and opinions expressed in this Digest do not necessarily reflect the positions or policies of IES, ED, or the Clearinghouse. This Digest is in the public domain and may be freely reproduced.
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